FAQ

Common questions

What file formats do you accept?

We accept most common file formats, including PDF, JPG, JPEG, PNG, GIF, and Adobe Illustrator files. In some cases, we also accept DWG and DXF files. The instructions required depend on the specific service requested. Please check the corresponding service page for detailed requirements and recommendations.

How long does a typical project take?

Most projects are delivered within 24–48 hours. More complex or highly customized projects may require additional time. If a longer turnaround is expected, you will be informed before production begins.

Do you offer revisions?

Yes. One revision is included with every project. Additional revisions are available for €55 per revision.

How do I send my files?

Files can be uploaded directly through our contact form. If your files are too large, we can also accept cloud storage links such as Google Drive, Dropbox, or WeTransfer.

Can I combine multiple services in the same order?

Yes. Many clients combine services such as Virtual Staging, Day-to-Dusk Conversion, Object Removal, Photo Enhancement, and Video Production within the same project

Can I request a custom service not listed on the website?

Absolutely. We regularly work on custom projects and tailored solutions for media companies, marketing agencies, developers, and designers. If you have a specific request, simply contact us and we will be happy to discuss the best solution for your project.

Are projects reviewed by a human?

Yes. Every project is reviewed by an architect before delivery to ensure visual consistency, realism, and to identify potential AI-generated inaccuracies.

Are the images AI-generated? Will they look realistic?

Our services use AI-assisted workflows combined with professional human review. The goal is not to create generic AI images, but to produce realistic and commercially effective visuals based on the materials and instructions you provide.

Do you have special offers?

Yes. For regular customers, we offer tailored Partner Programs for recurring projects: volume discounts, priority turnaround, dedicated support, and custom pricing may be available.

What if I do not have enough reference material?

No problem. Send us the materials you have and we will help determine which services can be provided and what additional information may be useful to achieve the best possible result.